Privacy Policy

Last updated: March 2026

1. Introduction

Welcome to Kiranase ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website kiranase.com and our services.

2. Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number and delivery address when you create an account

Payment information when you place an order

Order history and preferences

Communications you send us including customer support messages

Device information and IP address when you visit our website

3. How We Use Your Information

We use the information we collect to:

Process and deliver your orders across Bihar and India

Send you order confirmations and delivery updates

Provide customer support and resolve disputes

Send promotional offers and updates (you can opt out anytime)

Improve our services and website experience

Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

Delivery partners to fulfill your orders

Payment processors to handle transactions securely

Analytics providers to improve our services (e.g. Google Analytics)

Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

6. Your Rights

You have the right to:

Access and receive a copy of your personal data

Correct inaccurate personal data

Request deletion of your personal data

Opt out of marketing communications

Lodge a complaint with a supervisory authority

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: care@kiranase.com

📞 Phone: +91 8581 901 902

🌐 Website: kiranase.com

📍 Address: Bihar, India

Questions? We're here to help!

Contact us anytime at care@kiranase.com

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